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IPG Photonics is the world’s leading manufacturer of high-performance fiber lasers, amplifiers and laser systems used in a variety of applications including materials processing, medical applications and telecommunications. IPG has manufacturing facilities in the United States, Germany, Russia and Italy and has more than 6,000 employees worldwide.

For the expansion of our SalesTeam in COVENTRY, Warwickshire, IPG Photonics (UK) Ltd are looking for a

Inside Sales Coordinator

YOUR TASKS:
  • Manage the CRM 365 implementation for IPG-UK, liaise with IPG Photonics teams in Germany and the US, provide CRM training for UK staff and ensure adequate CRM procedures and training materials are in place.
  • Manage incoming customer purchase orders by CRM 365 and MS Navision, filter enquiries, assign leads and raise inter-company purchase orders as required.
  • Generate Quotations through CRM using pre-loaded pricing data and other tools.
  • Manage the Contract Review process in accordance with ISO9001:2015, ensure sales order acknowledgements are sent in a timely manner and T&Cs are agreed upon.
  • Act as a hub for customer communications and ensures sales delivery dates are met.
  • Oversee LightWELD opportunities as separate campaign, communicate with Sales Managers and Resellers and ensure opportunities for other Systems/Sources sales are exploited through LightWELD leads.
  • Take responsibility for low-growth/low-value repeat accounts.
  • Keep CRM data up-to-date, develop UK CRM Dashboards and attend regular Sales Task meetings, Forecast meetings, CRM sessions and other Customer related sessions.
  • Support Import/Export Compliance processes, provide other areas of administrative support and assist in the general support of the facility with tasks mutually agreed with Manager(s).
YOUR PROFILE:
  • Confident, personable demeanor and strong communication skills in spoken and written English.
  • 4 GCSE´s/NVQ Level 4 qualifications or comparable.
  • Ideally 3-5 years experience in a manufacturing style environment.
  • Conversant with ERP/CRM systems, strong MS Office skills (Word, Excel).
  • Familiar with transaction processes (sales and purchase orders, quotations etc.).
  • Knowledge of international trade compliance processes are an additional benefit.
  • Ability to work collaboratively and excellent organisational skills.
WE OFFER YOU:
  • Permanent contract of employment, company pension scheme and life assurance.
  • Discretionary bonus scheme.
  • An interesting and challenging position in a demanding sales environment.
  • Professional and extensive CRM, MS Navision and other relevant training
  • An innovative work environment in an international successful, fast growing company.
  • Modern equipped work place.
  • Excellent opportunities for personal development  in an international environment.
  • Great teamwork with highly qualified people in an excellent working atmosphere.

Please submit your written job application, including a cover letter and CV, your key qualifications, job references and earliest possible start date. Please submit your application preferably to our career website or to IPGL-HR-Europe@ipgphotonics.com.

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