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CRM Business Solution Specialist (m/f/d)

Location: Düsseldorf
Entry date: as of now

Your tasks:

You will be responsible for all sales-related processes of SLV Lighting Group around customer centricity, customer excellence as well as customer loyalty programs:

  • Your contribution actively promotes the continued growth of our companies
  • You are the interface between the specialist departments,
    international SLV Lighting Group companies, the management and external partners
  • You plan and supervise the introduction, integration and further development of Salesforce CRM and marketing applications, such as Sales Cloud, Service Cloud, Pardot, Privacy Centre and others via various customer contact channels
  • You manage projects autonomously: You analyse needs of the business and develop process and system solutions in the sales area up to the implementation of solutions and support of
    program developments
  • You support and drive the roll-out of the CRM strategy at nnuks
  • Through your commitment in the CRM environment and
    coordination of cross-departmental teams, you will actively
    contribute to the ongoing professionalization of sales-relevant systems

Your profile:

  • A successfully completed degree in business administration, computer science, business informatics, marketing, or a
    comparable field of study
  • First professional experience in CRM, Business Solution,
    application management or as a key-user CRM, preferably in an international environment
  • You ideally have experience in the solutions of Salesforce Sales Cloud, Service Cloud as well as Pardot, if applicable, and you are willing to learn other enterprise software solutions
  • You enjoy analysing, structuring, and harmonizing business
    processes and to implement them in sales systems
  • As a project and process manager with practical experience, you are capable to manage different stakeholders and to achieve your (project) goals in a solution-oriented way
  • You are highly analytical and structured while being eager to continue learning and developing yourself and the team
  • You are business fluent in English, other languages are an advantage

    SLV Lighting Group GmbH

    SLV Lighting Group GmbH is a market leader in the lighting industry, with 670 employees in 17 subsidiaries. The Group is dedicated to creating future-proof lighting solutions that reflect the latest trends in the industry. The innovative solutions are used in both residential and commercial settings (indoor as well as outdoor).

    The five main brands – Nordtronic, Novalux, Unex, Knightsbridge and SLV – each bring something unique and complementary to SLV Lighting Grooup GmbH, ranging from easy-to-install fixtures to high-quality, customised solutions. nnuks Holding GmbH provides an integrated platform that enables synergies across group companies. This includes our three state-of-the-art laboratories, local knowledge, market access and logistics.

    We offer:


    Jobbike leasing


    Free organic fruits,
    subsidized lunch




    Flexible working hours/Home Office


    30 days




    Capital-forming payments


    E-Learning tool

    SLV Lighting Group GmbH
    Niederkasseler Lohweg 18 | 40547 Duesseldorf | Germany
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