For our client in the aerospace industry, we are looking for motivated candidates for the following position in Köln Germany with immediate effect:

Administrative Assistant (m/w/d) - Applicant Relations   Ref. 2513

jobs descriptioin and accountabilities:

Perform the administrative activities that facilitate the smooth running of the Partner Relationships Section timely, efficiently, and accurately, thereby contributing to a successful team performance and the achievement of objectives.

Accountabilities:

• Facilitate the certification of products and organisations by serving as the single point of contact towards a portfolio of applicants or "accounts" (based on similar industry, product or service category), supervising their applications from submission to completion and retaining an overview of all transactions related to these accounts
• Respond to issues/queries raised by your account and proactively manage any issues with detailed direction and timelines and in coordination with the EASA internal parties involved
• Manage the internal communication with the EASA technical teams. Liaise proactvely with the technical units to improve processes and service delivery (e.g., maintenance of aviation product list)
• Manage the administrative processing of Fees & Charges related activities of the Agency related to your accounts, mainly by processing incoming applications, issuing certificates/approvals, ensuring completeness of customer invoicing, and ensuring correctness and completeness of the account master data
• Collaborate with Finance to solve financial open debt cases
• Manage the EASA applicant portal (requests, queries, bug fixing, enabling improvements of the tool).

professional skills:

Behavioural competences:

our offer: