Für unseren Kunden in der Luftfahrtindustrie suchen wir ab sofort mehrere motivierte Kandidaten für den Standort AD Finkenwerder, Deutschland für die folgende Position:
Customer Delivery Experience Manager (d/f/m) Ref. 2021_152
- full customer support as in main contact person for any customer queries related to the aircraft
delivery (Single Aisle & A380)
- Ipreparation of customer arrival with worldwide Airbus departments: hotel booking, planning of their
stay in Hamburg, organisation of transport and onsite welcome event
- Icommunication to customer's homebase and authorities. Also regarding visa issues etc.
ensure availability of necessary documents
- Iensure information flow within all involved Airbus departments and interfaces outside Airbus
- Irequest of Airbus visitor badges, plus ensure functionality of offices and technical equipment being
- Iadministration and control of budget being used for assigned tasks
- Icontact person for external suppliers
- Iface to face care of customers
- At leasrt Vocational training
Management assistant for office communication, with vocational training with many years of experience.
- At least Bachelor's degree Studies Communication sciences or Business administration or at least Bachelor's degree program International Management
- high flexibility in regards to the working hours (two shifts 7:30/8:00 - 16:00 and 12:00 - 20:00, plus rotating "on call duty" on Saturdays)
- high autonomous working spirit due to home office and onsite support
- strong communicational skills, also within international environments
- A least special knowledge of MS Office
- At least German proficient and English business fluent
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