SAP Consultant for Support

We are looking for a SAP Support Consultant to join our support team in Wrocław. In this role, you will be responsible for providing support and troubleshooting assistance for SAP applications within our customers' organizations. We value flexibility and willingness to learn. If you have experience within the MM and SD modules and you're looking for an opportunity to grow your skills and work in a dynamic, global setting, we encourage you to apply!

Responsibilities and tasks

1st and 2nd level support for SAP users in various countries (ticket based)
Ongoing monitoring of interfaces
Performing detailed problem analysis to identify issues and develop solution proposals
Maintaining customer relationships related to support topics, ensuring customer satisfaction
Regular data analysis and reporting on tickets
Working closely with the team, collaborating effectively to solve issues, share knowledge, and contribute to achieving team goals

Our offer

Work in an international environment, gaining exposure to global business practices and perspectives
Development opportunities - you will work with industry experts from proaxia and SAP team
Knowledge transfer by associates with many years of experience in SAP
8-hour working time model from 7:00 to 18:00 Mon-Fri
Hybrid workplace (Wrocław)
Life insurance and private medical care
German language training
Access to the MyBenefit cafeteria platform
Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events and barbecue on the office roof

Your profile

Elementary knowledge of logistics processes in SAP SD and/or SAP MM
Fluent English & Polish
Basic proficiency in German
An open mind focused on excellent customer service
Open to learn new modules and processes, readiness to broaden knowledge and go deep into details within our solutions
High-level communication skills and a team-oriented approach
Flexibility and adaptation to changing project requirements
Ability to work independently
Experience with MS Office
Nice to have:
• Experience in logistics
• Knowledge of French and/or Italian
• Experience in support department

Did we catch your interest?
We are looking forward to your application.

Please find more information about proaxia at: www.proaxia-consulting.com